Privacy Policy

Effective Date: May 6, 2026

At Pier 13 (“Pier 13,” “we,” “our,” or “us”), we value your privacy and are committed to protecting the personal information you share with us through our website, www.pier13hoboken.com, our events, promotions, vendor applications, SMS campaigns, and related services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide

When you interact with Pier 13, we may collect information including:

• Name
• Email address
• Phone number
• Mailing address
• Business name
• Vendor or exhibitor information
• Payment or billing details
• Event inquiry details
• Social media handles
• Any other information you voluntarily submit through forms, ticket purchases, vendor applications, surveys, or communications

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Referral sources
• Website activity and interactions
• Cookies and analytics data

We may use tools such as Google Analytics, Meta Pixel, and similar technologies to better understand visitor behavior and improve our marketing efforts.

2. How We Use Your Information

We may use your information to:

• Respond to inquiries and customer service requests
• Process event registrations, reservations, and purchases
• Communicate about upcoming events, promotions, and updates
• Send marketing emails and SMS communications
• Manage vendor, sponsor, and partnership applications
• Improve website functionality and user experience
• Analyze website traffic and engagement
• Maintain security and prevent fraud
• Comply with legal obligations

3. SMS and Marketing Communications

By submitting your phone number through our website or forms, you consent to receive marketing and informational text messages from Pier 13. Message and data rates may apply.

You may opt out at any time by replying:

• STOP to unsubscribe
• HELP for assistance

Consent to receive SMS messages is not a condition of purchase.

You may also unsubscribe from marketing emails by clicking the unsubscribe link included in our emails.

4. Sharing of Information

We do not sell your personal information.

We may share your information with trusted third-party providers who assist with:

• Website hosting
• Payment processing
• Event management
• Email marketing
• SMS messaging
• Analytics and advertising
• Customer support

These providers are only permitted to use your information to perform services on our behalf.

We may also disclose information if required by law or to protect our rights, property, safety, or users.

5. Cookies and Tracking Technologies

Our website may use cookies and related technologies to:

• Remember user preferences
• Improve website performance
• Analyze visitor behavior
• Deliver targeted advertising

You may disable cookies through your browser settings; however, portions of the website may not function properly.

6. Third-Party Links

Our website may contain links to third-party websites, social media platforms, ticketing services, or partner websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies separately.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, misuse, or loss. However, no internet transmission or storage system can be guaranteed to be completely secure.

8. Children’s Privacy

Pier 13 does not knowingly collect personal information from children under the age of 13. If we become aware that information has been collected from a child under 13 without parental consent, we will take appropriate steps to remove the information.

9. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including the right to:

• Access your personal information
• Request corrections
• Request deletion
• Opt out of marketing communications

To make a request, please contact us using the information below.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date. Continued use of our website or services after updates constitutes acceptance of the revised policy.

11. Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact:

Pier 13
1301 Sinatra Drive North
Hoboken, NJ 07030
Website: www.pier13hoboken.com
Email: info@pier13hoboken.com